Delivery Information

UK Delivery

We offer free delivery to most UK postcodes on orders of £150 or more.

Delivery to most UK postcodes is charged as follows:

  • £15 for orders under £50
  • £10 for orders of £50-£149
  • FREE for orders of £150+

Delivery to remote areas of the UK are charged at a different rate. Please see below for details.

Most orders are delivered direct from our bonded warehouse (LCB) on their own transport within 1-3 working days.

Orders to remote areas of the UK may take longer. Some will be delivered by courier (APC).

If your address falls within APC's remote or offshore zones, you may be charged more for delivery.

For all other orders APC Courier delivery is charged as follows:

  • Scottish Highlands - £19.95
  • Scottish Islands - £25.95
  • Northern Ireland - £28.95
  • Isle of Wight - £19.95

Courier delivery to these areas is free when you spend £500.

Returns

If you change your mind, no problem. We accept returns up to 28 days from delivery.

You can cancel your order or return any unwanted wine up to 28 days from delivery. Please contact us and we will be happy to help.

  • If you suspect a wine is corked or otherwise faulty, reseal it and contact us within 24 hours. We may need to collect the bottle. Once we confirm a fault, we will issue you with a credit, refund or replacement, subject to availability. The wine must have been purchased from us within the previous six months and been properly stored.
  • The point at which a wine becomes 'too old' is subject to a large degree of personal taste. We regret that we cannot issue credits, refunds or replacements for older bottles (10 years or more). These are sold as seen.